More revenue and less waiting time with a self-order kiosk
Let customers order by themselves via a self-order kiosk touchscreen. On average 3 minutes saved per customer, fewer order mistakes and a higher average order value. The Unipage self-order kiosk integrates seamlessly with your POS system, kitchen display screen and online ordering platform.
Benefits self-order kiosk
Why hospitality businesses choose a self-order kiosk
A self-order kiosk reduces staff pressure, increases revenue and gives customers a smooth ordering experience. Here are the eight key benefits.
- Higher average order value
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Customers order more via a kiosk than at the counter. No time pressure, no social pressure: they browse the full menu at their own pace and more often add extras to their order.
- Lower staffing costs
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One self-order kiosk does the work of an extra staff member during peak hours. You deploy your team where they make the real difference: welcoming guests, managing tables and ensuring quality.
- Fewer order mistakes
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The customer enters their own order directly to the kitchen. No miscommunication, no forgotten allergens, no typing errors at the till.
- Faster customer throughput
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No long queue at the counter during busy periods. Customers order in parallel via the kiosk and the kitchen receives everything instantly. Ideal for lunch and dinner peaks.
- Payment directly at the kiosk
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Card, contactless or mobile payment: customers pay immediately after ordering, without a separate step at the till. This speeds up throughput and reduces pressure on your staff.
- Seamless integration with POS and kitchen
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You manage your menu from one central place in the Unipage back-office. Change a price or product and the kiosk, POS system, kitchen display and online shop are updated immediately.
- Tailored to your brand
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Your logo, colours, product photos and categories take centre stage. The kiosk looks like an extension of your business, not a generic device from a supplier.
- Comfort and privacy for your customers
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Customers order at their own pace, without pressure or rush. This leads to more considered choices, more frequent additional orders and higher customer satisfaction.
How does it work?
From order to kitchen in three steps
Customer browses and orders
Using the touchscreen, the customer browses the menu, selects dishes and options, and adds everything to their basket. Allergen information is visible directly per product.
Payment directly at the kiosk
Contactless, bank card or mobile payment app: the customer pays immediately. No separate step at the counter, no queue.
Order goes straight to the kitchen
Your kitchen team receives the order instantly on the kitchen display screen. No paper tickets, no intermediate step, no errors from miscommunication.
Fully integrated
One platform for kiosk, POS system and online ordering
The Unipage self-order kiosk works together with Unipos PLUS (our POS software), the kitchen display screen and the online shop. You manage everything from one central back-office: products, prices, categories, allergens and promotions. Change something in one place and all channels are updated immediately. No double work, no synchronisation issues.
Frequently asked questions about self-order kiosks
What is a self-order kiosk?
A self-order kiosk (also called a self-ordering kiosk or order kiosk) is a touchscreen device on which customers enter their own order, pay and complete their purchase. The order is automatically sent to the kitchen or POS system without staff involvement. Self-order kiosks are widely used in restaurants, takeaways, snack bars, bakeries and other hospitality businesses in Belgium and beyond.
Which hospitality businesses are suited to a self-order kiosk?
The Unipage self-order kiosk is suitable for restaurants, chip shops, snack bars, sandwich bars, bakeries, pizzerias, food trucks, burger restaurants and any other hospitality business where customers place and pay for an order. The system is adaptable to the specific way your business operates.
How much extra revenue can I expect from a self-order kiosk?
Customers who order by themselves via a touchscreen spend on average more than when ordering at the counter. There is no time pressure, they can view the full range and are automatically prompted with extras or recommendations. In addition, you save on staffing costs, which further improves the return on investment.
Does the self-order kiosk integrate with my POS system?
Yes. The Unipage self-order kiosk integrates fully with Unipos PLUS, our POS software. You manage everything from one central back-office: products, prices, categories and allergen information. Orders from the kiosk appear immediately on the POS system and the kitchen display screen.
What happens if the internet goes down?
The self-order kiosk operates locally and continues to function even without an internet connection. Once the connection is restored, all transactions are synchronised. You never have to stop trading, even during a temporary connection outage.
Which payment methods does the self-order kiosk support?
The Unipage self-order kiosk supports payment by bank card (Bancontact, Maestro, Visa, Mastercard), contactless payment and mobile payments such as Apple Pay and Google Pay. Customers pay directly at the kiosk, without a separate step at the till.
Can I customise the kiosk to match my branding?
Yes. Logo, colours, product photos, background and categories are fully customisable. The kiosk looks like an extension of your business, not a standard device from a supplier.
How quickly is a self-order kiosk up and running?
After configuring your menus and products in the back-office, a self-order kiosk is typically operational within 1 to 2 working days. The Unipage team supports you with full installation and training for your staff.
Request a demo
We will contact you within 24 hours to schedule a demo